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Frequently Asked Questions
Orders are processed within 24–48 hours. Delivery typically takes 5–10 business days depending on your location. You will receive a tracking number as soon as your order is shipped.
Yes. We offer a 30-day money-back guarantee. If you’re not satisfied with your purchase, simply contact us and we’ll help you with the return process.
Yes. The necklace comes with an adjustable chain so it fits comfortably on any neck size.
No maintenance is required. The rose is artificial and designed to stay beautiful without water, sunlight, or special care.
You can reach us anytime through our contact form or by email (info@noeajewelry.com). Our support team is available to assist you with any questions about your order.
About Us
We started with a simple idea: creating partner pieces that make presence tangible.
Small team, big details, durable materials, designs made for everyday wear, and packaging that turns a gift into a moment.
Honest service, clear pricing, tracked shipping, easy 30-day returns, and fast, human support.
Each piece is made to live with you. Trust isn’t claimed, it’s earned.
Thank you for being here.